Terms and Conditions
Last updated: September 26, 2026
These terms apply to your use of www.photostarsco.com (the "Site") operated by Photo Stars ("we", "us"). By using the Site or placing an order, you agree to them.
1. Photo rights
You may only upload photos you took yourself or have permission to use, of yourself, your pets, or people who have agreed. You confirm you hold the rights needed for us to create and print your artwork.
You keep ownership of your photos. You give us a limited license to process them, generate your artwork, and share them with our print partners solely to make your order.
2. AI-generated artwork
Artwork is created by AI and every result is unique. Likeness, colors and details may vary, and on-screen colors can differ slightly from print.
We don't allow content that is hateful, explicit, violent, or that uses celebrities, trademarks or copyrighted characters. We may refuse or cancel orders that break these rules.
3. Orders and approval
Every order is checked by us before printing. If your artwork won't print well, we'll contact you. Prices are shown in USD and payments are handled securely by Shopify.
4. Shipping
Items are made to order, usually within 2–7 business days, then shipped. Orders of $75 or more qualify for free shipping. Delivery times are estimates and not guaranteed.
5. Returns and refunds
Because every item is custom-made just for you, we do not accept returns or offer refunds for change of mind, wrong size selection, or AI likeness preferences.
If your item arrives damaged, defective or misprinted, email us within 30 days with a photo and we'll send a free replacement.
6. Limitation of liability
The Site is provided "as is". To the extent allowed by law, our total liability for any order is limited to the amount you paid for it.
7. Privacy
See our Privacy Policy for how we handle your information.
8. Changes
We may update these terms; the date above shows the latest version.
9. Contact us
Email support@photostarsco.com.
